Hi,
I made a test of the live support system in Tiki13.
I cannot get it working. Several errors.
First, I got a PHP function naming conflict. get_event(.) is defined
different in tikilib.php and lslib.php, which derives from tikilib.php. The
tikilib version seems to be used by tiki_score. Not sure why such a generic
name was chosen for tiki_score, but.anyhow. I renamed the lslib.php
get_event.php to get_support_event.php. This fixed PHP error, which
occurred, but the live support system still cannot display the chat messages
at "the other end".
I noticed that tiki_live_support_events.data contains HTML, e.g. "'<span
style="color:blue;">(admin) hi there</span>'".
Maybe that is the problem.
Does anybody have the live support system working?
Arild
I made a test of the live support system in Tiki13.
I cannot get it working. Several errors.
First, I got a PHP function naming conflict. get_event(.) is defined
different in tikilib.php and lslib.php, which derives from tikilib.php. The
tikilib version seems to be used by tiki_score. Not sure why such a generic
name was chosen for tiki_score, but.anyhow. I renamed the lslib.php
get_event.php to get_support_event.php. This fixed PHP error, which
occurred, but the live support system still cannot display the chat messages
at "the other end".
I noticed that tiki_live_support_events.data contains HTML, e.g. "'<span
style="color:blue;">(admin) hi there</span>'".
Maybe that is the problem.
Does anybody have the live support system working?
Arild